What we do
We use our broad knowledge of the industry and our extensive contacts to give every customer a personalised, professional hotel accommodation and venue booking service. We guarantee the Best Available Rates for you by liaising closely with venues and hotels of varying price, style and character, so you can focus on a successful stay or event.
We organise hotel accommodation for overnight stays and groups of all sizes to meetings, events and conferences to suit all your requirements. We offer a full online booking service which you can access free of charge directly through our website.
Find out more about our services here.
Our Team
Our team of experienced directors and account managers link together a diverse and powerful blend of skills and expertise at the disposal of our customers. We are committed to upholding the HBAA code of practice and to promoting best policies within the industry. We guarantee each client a personalised, reliable service that closely matches the prerequisites of your business needs.
Paul Whelan
Operations Director
I have been working in the hotel industry since 1988 and started my career as a hotel reservationist, moving on to national accounts within a large booking agency. Over the past 23 years with Reservations2000 I have assisted clients in a variety of industries understanding their requirements. As well as managing a diverse and busy transient accommodation team I oversee our groups department and assist with delegate accommodations.
Gemma Hesketh
Director Conference & Events
I started working with Reservations2000 in 2002 as a conference consultant. Previously to joining Reservations2000 I worked in various roles within the hotel industry from receptionist to management. I am now the Conference & Events Manager heading up our experienced team. I have a good knowledge of a variety of venues. I am passionate about building relationships with our clients to ensure we offer the right venue to suit their needs and budget.
Rachel Harwood
Sales and Marketing Director
I have worked in the hotel industry for 29 years. I have a hotel, conference centre and booking agent background, covering all areas of the hospitality industry over this time. My passion is to work with our customers to ensure they receive the best service, for our team to negotiate the best cost savings and find the perfect venue for every one of our clients’ needs.